Florida-based since 1986
About Hayes
End-to-end communications, networking, security and AI solutions from a family-owned, woman-owned company that has served Florida and beyond for 40 years.
- Founded April 1, 1986
- Headquartered in Tallahassee, Florida
- Family-owned and woman-owned
- 24/7/365 US-based support
Design. Integrate. Administer. Support.
Hayes is a leading provider of telephony, contact center solutions, unified communications, data networking, SIP trunking, security, AI-enabled analytics, cloud services, storage and data center solutions.
Our all-inclusive approach means Hayes designs, integrates, administers and supports solutions end to end, including seamless integration with third-party applications.
We deliver through hosted, premise-based and hybrid models, giving each client the flexibility and resilience to match their operational, technical and budget requirements, and the most value from their technology investments.
Nine domains, one team.
Unified communications & contact centers
Hosted UC and CC, Avaya, Zoom, T-Metrics, managed SIP, carrier services and EHR integrations.
LAN & Wi-Fi
Juniper, HPE Aruba, Nile, Cisco, Extreme and Ruckus enterprise networking.
WAN & SD-WAN
Versa, Juniper, FatPipe and Cisco wide-area networking.
Network, endpoint & application security
Juniper, Palo Alto Networks, Versa, FatPipe, Cisco, Microsoft and Tenable.
Data center services
Managed support, private hosting, backup, business continuity and remediation.
Advanced analytics & AI
Custom reporting, dashboards, AI-driven insights and user experience analytics.
Managed cloud
AWS and Microsoft Azure infrastructure and management.
US-based helpdesk, 24x365
Round-the-clock support center and staff augmentation.
Professional services & consulting
Implementation, AI integration and strategic consulting.
The team behind Hayes.
Karen Hayes
Founder & Chief Executive Officer
Brooke Heffley
Vice President, Sales
Allen Ginder
Vice President, Revenue
Gail Disley
Vice President, Professional Services
Rob Paetzold
Vice President, Engineering
One family. Technology focused. Forever forward.
On April 1, 2026, Hayes turned 40. Our founder marked the day with a thank-you to the employees, customers, partners and families who made it possible.
Read the letterTalk with a Hayes engineer.
Tell us what you're working on, from a single site refresh to a statewide rollout. We'll respond within one business day.